Privacy Policy

At 9jaknow Africa, we are dedicated to safeguarding your personal information. Our privacy policy is designed to help you understand the information we may collect about you and how we use it. This policy applies to all users of

Please take the time to carefully review our Privacy Policy and our Terms of Use for our services. By using the 9jaknow Africa website,, you are acknowledging your consent to our Privacy Policy and our Terms of Use.

When you use, you may choose to share your personal information with us. This information may include your email address, which you may provide when you sign up for 9jaknow Community or participate in our interactive program.

We collect standard data such as your IP address and anonymous labels by default, along with information provided by your operating system. This helps us understand how 9jaknow Online media is being used and enables us to provide push notifications.

How we use your personal information

We use your personal information in various ways, including:

– Allowing you to make the most of

– Making your browsing experience smoother on our website

– Providing targeted ad-serving services

– Sending push notifications on your apps

– Enabling the operation of our analysis tool

Our analysis tool helps us measure and analyze information related to your use of our platform. With this information, we can improve the efficiency of our services and enhance their quality.

The measures to protect your personal information

We understand the importance of keeping your information private, and we’re committed to doing so. However, there may be situations where we are required by law to disclose your information or we need to share it with our technology and service providers to ensure the proper functioning of our website, For instance, if you share an article through a third-party application like Facebook or Twitter, your personal information may be transmitted to these providers. We will hold your personal information only for as long as necessary to ensure the effective operation of our online services. is committed to protecting your data and using it only for the purposes described below. We do not share your information with any third parties for other purposes. Our primary goal is to collect and utilize only the necessary data to provide you with the best possible experience on our website. By doing so, we aim to better understand your interests and needs and ultimately enhance your interaction with 9jaknow Online Media Services.

Content that you send to us

1. When using our various linear and non-linear platforms, you may be asked to share content with us, such as text, videos, or photos (collectively referred to as “Media”). 

2. By sharing your Content, you declare and guarantee that you have all the necessary rights, licenses, approvals, and authorizations to allow us to use your Content to offer our services, and for other purposes specified by the present Terms. This means that you should not share videos that you have not created, or use content in your videos that is protected by copyright, such as music, extracts from protected programs, or videos created by third parties unless you have the required authorizations.

3. It is important that you do not submit any content to the Media that is owned by third parties, including their rights to ownership, privacy, and portrayal without obtaining formal authorization from the concerned party. You should ensure that you have the necessary permission to distribute the data and grant the rights specified in Article 2 to the Media.

4. You are the owner of all the intellectual property rights for the content you submit to However, you must grant the Media limited rights to use your content. By submitting content to, you are granting the Media a non-exclusive, transferable (including the right to sublicense), and free-of-charge right to use, reproduce, distribute, create derivative works, represent, and perform your content worldwide for the entire duration of the copyright protection. The Media can use your content to promote and redistribute all or part of the service (including derivative works) without any limitations. This includes all formats, media, and channels.

5. Thank you for submitting your content to us. We may ask you to provide us with your personal data, such as your photograph and your first and last name. By submitting this information, you authorize us to use it in conjunction with the content you have sent. Please note that your content will be subject to the rules outlined in the General Terms available on By submitting your content, you acknowledge that you accept the General Terms in their entirety and without reservation, allowing to use your content. To confirm your acceptance, please send us a message via email, WhatsApp, or SMS stating “I accept the General Terms of”.